Issue Complimentary Tickets in Online Sales
- Create a Free Discount Promo Code for Internal Comps
Use your existing or create a new promo code for 100% discount on orders.
Steps to Issue Complimentary Tickets
- Impersonate the Customer
Log in and impersonate the customer that needs complimentary items.
NOTE: Guest Customers can be found by looking up their original Order # and then clicking on the Customer link.
- Add the complimentary items to the impersonated customer's shopping cart.
- Enter the unique Discount Code for complimentary purchases in the Discount Code box.
Click Apply Coupon.
- Price will adjust automatically to $0.00 after code has been applied. Click Checkout.
- Click Bill To This Address (even though there will be no charge).
- Click Confirm to complete the order.
- The order should complete successfully and the customer can access downloaded comp tickets.
Click Finish Impersonated Session to exit their account.